Learnpulse SAS values your privacy and desires to ensure your experience with our websites and all our products, mobile applications, software, blogs, forums, channels and sharing services are as satisfying and safe as possible.
Learnpulse SAS complies with the General Data Protection Regulation (GDPR), the European Data Protection Law Enforcement Directive.
Personal Information Collected
Information you provide to Screenpresso website
Learnpulse collects the information you provide when you register to the Screenpresso newsletters, respond to surveys or when you buy licenses online. By providing us with this information, you consent to your information being collected and used by Learnpulse. Such information may include your:
We use Google Analytics cookies to help us understand how visitors arrive at and browse our products and website to identify areas for improvement such as navigation, user experience, and marketing campaigns.
We ask user consent during the first website visit: the user can choose to disable Google analytics cookies as well as Youtube cookies.
The user may also block all cookies that have been saved on his computer by following the instructions of his browser on how to turn off cookies. If he blocks cookies it may be impossible to use some services or services can be degraded.
We track clicks and open rates to measure the performance of our email campaigns. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.
Customer experience improvement program
Learnpulse collects information about how our customers use Screenpresso desktop application and the problems they may encounter. Learnpulse uses this information to improve the products, identify features that customers use most often and help them to solve problems.
Participation in the program is voluntary, and the end results are software improvements to better meet the needs of our customers. The user can choose to start or stop participating at any time in Screenpresso application settings. Those reports do not contain contact information, such as your name, address, or phone number.
Our internal solution collects Screenpresso application analytics:
Our Google analytics solution collects Screenpresso application analytics:
We never collect or store any contents authored by using Screenpresso software: we never collect or store any screenshots nor videos from the end customers except when the user explicitly shares them through Screenpresso sharing options.
Sharing Features Learnpulse collects information about shared contents when the customer uses Screenpresso cloud sharing feature:
We do not collect any data when the customer uses third-party sharing features (Dropbox, Google drive, Evernote, …). Refer to corresponding private policy for third-parties.
Media (images or videos) are hosted on Amazon S3 in Ireland region.
Use Of Information Collected
Performing the services requested
Learnpulse uses customer data to perform the services requested including:
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We use third-party services for operating Screenpresso services:
Website, file hosting, emailing services:
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
If you have questions about this policy, please feel free to contact us at:
15 rue Théodore de Banville
This document was last updated on August 21, 2018